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On the Save as type list, select Word Document. Select the new file that’s saved as a Rich Text File, and then select Open.
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Step 2: Resave the file as a Word document Select Save, and then select File > Close. For example, select Rich Text Format (*rtf). On the Save as type list, select the desired file format. Navigate to the file location that you want to save in. On the File menu, select Save as > Browse. On the File menu, select Open, and then locate and open the damaged file. You might be able to rescue a damaged file by resaving it in a different file format, and then reverting it to the original format. Workaround 3: Change file format and resave To do this, begin working on the file, and make sure that everything is working as expected. After you repair the document, workbook, or presentation, it’s important to verify that the issue has been resolved successfully. This option repairs the damage to the file, and then opens the file. Select the file, select the Open menu at the bottom of the window, and then select Open and Repair. On the File tab, select Open > Browse to locate the damaged file. Workaround 2: Manually access, open, and repair Move the file to a folder that has a shorter path name.
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